🚚 Nationwide Delivery, Handled with Precision

We ship to residential and commercial addresses across Canada (excluding PO boxes and military addresses).

Orders are processed within 24 hours (Monday–Friday). Once dispatched, you will receive a confirmation email with detailed tracking information.

Due to lithium-ion battery regulations, all scooters ship via compliant ground services in accordance with Canadian safety standards.

Region Estimated Delivery Time

Ontario & Quebec: 1–3 Business Days

Major Cities in BC & Alberta: 1–3 Business Days

Other Western Canada Areas: 3–6 Business Days

Atlantic Canada: 3–7 Business Days

Northern / Remote Regions: Varies by Carrier

If you want to change or cancel your order, please contact us as soon as possible. Our relevant staff will get in touch with you immediately. Your order could be modified or refunded only before we ship out the item. Feel free to reach out to us at support@kukirin.ca for additional help

Kukirin provided free shipping to all products(unless otherwise specified), and taxes/duties will be covered.

Most cases of delays will be caused by holidays, natural disasters, or carrier delays. If you need any additional help, please contact our customer service.

If you haven't received your package within the standard delivery times, please follow the steps below.Check the status of your order with the tracking number firstContact our customer service immediately for assistance.

Please contact us without any hesitation. It would be appreciated if that notify us of any missing item or mistake within 3 business days of receiving the order so that we would effectively make it right for you.

Add your answer With dealers across Canada, local pickup may be available in your area. Contact us at support@kukirin.ca to arrange.

We recommend inflating its tires to 31.9-34.8 psi (220-240 kPa).

The actual range depends on a variety of factors such as battery status, tire pressure, load, temperature, wind speed, road conditions, and riding habits.

The max load for most of KuKirin scooters is 264lbs. A heavy loaded escooter will lessen your range and average speed. You could take it into consideration.

Generally, the charge and discharge cycle of a lithium-ion battery will officially end when it can reach 500 times. In terms of the most common use of electric scooters, we may charge once every 3 days on average, about 120 to 125 times a year, based on this frequency, if you have good maintenance, the battery of the electric scooter The life span is really long!

Kukirin Scooter does use some waterproof materials to prevent daily splash, but we do not recommend riding on a rainy day for any safety risk. A greater priority to Kukirin is safe use of our boards. After all, it's an electric scooter.

Kukirin provides a reliable warranty with a straightforward, stress-free claims process. Through our nationwide network of authorized Canadian dealers and after-sales support team, we’re here to assist whenever you need warranty service.

Safety first, you should wear a helmet while start riding it and be ware of the local weather, then watch for the hazards on the road, never forget to lock up your scooter after a ride.

Everything you hate about commuting is solved. Say goodbye to traffic, delays, and uncertainty. With a lightweight electric vehicle, you can hop in the bike lane and on local streets and get wherever you need to go faster than ever before.

We don't recommend you ride it in the snow, it's dangerous, and the battery will run out faster than normal under 0 ℃.

No, however we do not recommend charging the scooter for longer than a maximum 24 hours.

Yes. The more battery power is consumed, the lower the voltage, and the corresponding maximum speed will be slower.